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Testimonials
1. Automotive Service My wife and I are new residents in Ancaster and we were totally pleased John and Heather McGrath Dear Doug, Rob and Peter: John and Heather McGrath Anonymous It's difficult today in the service industry to find a shop where dedication to customer service and pride in craftsmanship are the dominant theme. The staff at Glendale Motors is getting it right. As a non-franchised, non-commissioned shop employees here are not financially motivated to sell any repair or service that isn't needed. Competitive pricing and accurate diagnosis are key factors in reducing the cost of automotive maintenance and repairs. I like knowing that when I call about service for my car, that I'll receive an email with a no obligation estimate that is guaranteed to fix the problem. A guarantee that also includes any parts and labor. The bottom line is that I'm very pleased and intend to continue to use these folks for my automotive needs. Thank you Glendale Motors. Colin Fletcher I have been a customer of Glendale Motors for a good number of years. The recent addition of the updated touchless wash is a real benefit...a clean car every time and at reasonable cost Gary and Adele Wilson We have been using Glendale motors for years, ever since they were recommended by a friend. Scott Auto Service: Scott Express Lube: Betty Vandermaarel Hello I can say that your express lube is the best. We use your shop for all our vehicles and I've always had fast and friendly service. We've never had a complaint about the work! I've rarely had to wait in line, usually they have been able to help me right away. I love the convenient location as well because I have just enough time to scoot across the road for a quick coffee or walk a few minutes to the library. Thanks for your help, I would recommend your express lube to anyone. Hans Lieferink The Glendale staff provides great service at a fair price. I keep going to Glendale because I know my needs will be looked after with regards to my vehicle. Mary Anderson Hello: "Rob, Doug, Peter and the rest of the Glendale Staff." (Isn't there a John there also?) Thank you for many years of reliable and friendly service. I am a woman and a senior and I really appreciate the service that I have received at Glendale. You are all always professional, the waiting room is clean, and the service is FAST. Most women don't like spending a lot of time at service stations, it is alien territory and we just don't speak the language, but you make it easy for us and pleasant. The car wash is great. Mary Anderson John Byl We were one of the unfortunate winners one year of being one of Glendale's "best customers." We had a few old clunkers as our cars (we had teenagers and thought they would get destroyed some day--they never even had an accident (I had a couple)). Glendale always got these old cars going again each time they died, and their dying was no fault of theirs, and so one day on our doorstep we received a bottle of wine as a thanks :) Susan Nelson You always give great service, and you’re very handy for Ancasterites. John Nelson Brenda Hoskin Testimonial- Winter makes such a mess of our cars. Even on a cold day your carwash can get rid of salt / grime and our cars look new again. Brad & Jenn Lefebvre We really enjoyed the personal service we received. Glendale Motors is really one stop shopping for your vehicle with great personable staff in all of their departments. Marylou Bandura Hi Glendale Motors David Cairncross Customer feedback ... One word can relay the entire message: Convenience. Location and appointment flexibility that can't be beat. Anne Savage In 1989 I moved to Ontario and was lucky to find Glendale Motors to look after my car. Later, I had to move further away and wondered where I would find such good service! Twelve years later I again moved into the area (I'd like to say it was because I missed Glendale Motors, but that wasn't the ONLY reason) and have been well-advised and my car serviced as before: no run-around (except in their loan vehicle while my car is being repaired); no overcharging; everything explained to me in as much detail as I want. Do these guys ever have a bad day? You'd never know it, they're so cheerful; my bad-car days have been better because of them. Ross Petty Thank you for fixing the web site. FH7010 Dodsworth & Brown Ancaster We have used Glendale Motors for as long as they've been in business. The staff at Glendale Motors have always given us excellent and friendly service while maintaining our vehicles in top notch condition. Many people in the community regularily comment to us about how Glendale goes above and beyond what is required. We would highly recommend using Glendale Motors for your automotive needs. Sincerely everyone at Dodsworth and Brown Funeral Home Ancaster Chapel Alan Zucker I loved the shirtless carwash the boys at Glendale provided." Doug And Karen Thanks all at Glendale Motors for the quick, courteous and competitive service on our Dodge Caravan. Pennys Dear Rob, Doug, & Peter We are glad your business is in our community. We make good use of your touchless car wash for both our cars, we like the convenience of your propane service when we unexpectedly run out during a BBQ dinner, & last but not least we appreciate your sponsorship of our Trivia night at Ryerson United Church. Keep up the good work! Vlad Bartchouk Now days, it is rare to find skilled and reliable auto service one could trust. However, there are exceptions, and Glendale Motors are one of them. Their staff are composed of true dedicated professionals who are passionate about their trade. What sets Glendale Motors apart from other similar businesses is their perfectionism and the attention they pay to the smallest details and minor nuances of their job. And their on-going commitment to improving customer service and customer satisfaction is ever so evident! Over the past year I have used Glendale Motors often to address the need of my two vehicles: i.e. buying new tires, doing emission tests, using car washes and completing oil changes and minor repairs. Each of my experiences was very positive, making me a return customer of Glendale Motors. Rick Burjaw Both my wife and I have been customers of Glendale for over 10 years now and have watched their development into a first class Service Operation in Ancaster. I have not only used their Auto Repair, but also the Touchless and Coin Operated car washes as well as the Lube Shop. As an Active Volunteer in our community I have also witnessed their contribution to our Youth and Community Living here our Village. Their work has always been on time, courteous, and at the price quoted, basically everything a consumer looks for in a Service Operation. Keep up the good work, you are a credit to your Industry and our Community. Ciarrocchi, Fausto Doug and Rob are great. They always welcome you and service and prepare the vehicle when promised. Great customer service. I have been using Glendale since I moved into Ancaster in 1995. The Touchless car wash is great. Who wants those hard bristles rubbing against their vehicle. Never a long line up or long wait. The coin wash is reasonable and the amount of bays they have is great, no long waits. The express lube is a charm, never had to wait long . Usually in and out in a reasonable time. Kristen McInnes We often visit Glendale motors, to use the coin car wash and vacuum. The facilities are kept clean, and we have never had to wait to use either the car wash or the vacuum. You are given ample time to wash your car with both a scrub brush or the power washer. It is a conveinent self serve car wash close to home. Jean Paul Gagnon Glendale Motor's main attribute and assets is their people . Kevin Miller Glendale Motors Express Lube has provided excellent service and products at reasonable prices with records to help maintain our vehicles. Stephen J Dunn Dear Doug, Peter and Rob, I am proud to say that since opening my office in early 1983, I have had the pleasure of counting on the reliable service of the friendly people at Glendale Motors to service my various vehicles over the years. Whether it be repairing my cars or handling minor claims issues for clients, Doug, Peter and Rob are dependable, experienced, professional and honest. Not only do they provide top-notch repairs and service, they have always been great supporters of our community. Whether it is team sponsorships, community groups or community events, Glendale Motors has always been there to generously support each event. Thanks for being such an important part of the Ancaster Community! Sincerely, JefferyBurjaw I have been a customer of Glendale Motors for 35 years,the service has been excellent and freindly over the years.i use both your touchless wash and hand wash ,your touchless system has been improved and would say it works well unless your vehicle is very dirty then i would not use it and do it manually. Jack DiSalvia I mostly use the Quick Lube as it is always fast and friendly. They will even rotate tires which most other lube places can’t do. I also support Glendale Motors because they support my community with involvement in Rotary and such events as the Autumn Stroll. Thanks again to all the staff at Glendale Motors. Gillianne Shaver Express Lube..."Drive in -read a couple of pages in a magazine - Drive out....that's how fast and easy it is. Cameron Scott We love the Express Lube. It's fast, convenient and run by professionals. We trust their advise and have never had an issue. Thanks Glendale! Khindria, Vivek Glendale motors has a great team that is flexible, courteous and efficient. I trust them because I have experienced their expert advice and respect for my cars. I have to admire several of their GREEN initiatives as well. The place always seems to be evolving and improving both in service and services. I would have a hard time going anywhere else. |
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